ON Semiconductor Customer Quality Engineer in Shenzhen, China
Work with all factories (assembly / fab / logistic center) and cross functional team (eg. Product Engineering, Marketing, Sales, BU, Warehouse, Panning, and CSR) to resolve issues related to customer request
Drive and provide problem-resolution for recurring and systemic customer issues
Provide customer with Failure Analysis Report and Corrective Action report on time
Work with various cross functional team on timely product containment action and disposition taken while waiting for permanent corrective action to resolve customer issues
Support customer with technical request and data especially those related to part / device qualification by customers and generic technical data request
Assist customer with factory visit / audit request
Conduct customer meeting on survey and performance measurement such as “QBR” and scorecard meeting
Complete customer EHS / ROHS related surveys.
Perform audit to factories and or other locations
Support customer claim process- customer inventory audit, validate andnegotiate
Degree in Electronics Engineering or science disciplines
Additional training in the followings would be advantage:
Team orientated problem solving, (8D, 5 whys), Process Capability Study, Statistical process control, ISO9001/TS16949 audit, Failure Analysis of semiconductor
Familiarity with semiconductor device Manufacturing process and wafer fab process is a plus.
Knowledge of physics and optics related to camera modules preferred
Good communication and organizational skills.
Good communication in English.
Ability to work well and lead in a team environment.
Minimum 5 year working experience in semiconductor industry
Organization: 513 OU ON Semiconductor (Shenzhen) Ltd
Title: Customer Quality Engineer
Requisition ID: 1702687
ON Semiconductor is an Equal Employment Opportunity Employer and prohibits discrimination on the basis of age, race, color, religion, gender, sexual orientation, national origin, citizenship, protected veteran status, disability status, or any other federal, state or local protected classes. ON is committed to providing equal employment opportunity to qualified individuals, regardless of protect class status.